Creative Craftsmanship
for Your Space

30‑Day Satisfaction Guarantee: If you are not completely satisfied with your purchase, you may return it within 30 days of receiving your order.

Return Conditions: Items must be unused, in original packaging, and in the same condition as received. Returns that are damaged or show signs of use may be rejected.

Refund Process: Once we receive and inspect your return, we will issue a refund to your original payment method within 5–7 business days. Shipping costs are non‑refundable.

Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a tracked shipping service.

To initiate a return, please contact us at xiaoqingxuan1@sina.com with your order number and reason for return.

Information We Collect: We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or contact us.

How We Use It: We use your information to process orders, communicate with you about your purchase, and improve our products and services. We do not sell or share your personal data with third parties for marketing purposes.

Data Security: We implement industry‑standard security measures to protect your information. All payment transactions are encrypted via secure payment gateways.

Cookies: We use cookies to enhance your browsing experience and analyze site traffic. You can adjust your cookie preferences in your browser settings.

Your Rights: You have the right to access, correct, or delete your personal data at any time. Contact us at xiaoqingxuan1@sina.com for any privacy‑related requests.

Accepted Payment Methods: We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as PayPal and bank transfers for wholesale orders.

Currency: All prices are listed in USD (United States Dollars). Your bank may charge a foreign transaction fee — please check with your financial institution.

Payment Security: All transactions are processed through secure, PCI‑compliant payment gateways. We never store your full payment information on our servers.

Billing Address: Please ensure that your billing address matches the one on file with your payment method to avoid processing delays.

Minimum Order Quantity: No minimum — you can order a single piece or bulk. We welcome orders of all sizes.

Discount Tiers (automatic):

• 1–9 units: retail price
• 10–49 units: 5% off retail
• 50–99 units: 10% off retail
• 100+ units: 20% off retail

Custom Branding: For orders of 100+ units, we offer custom packaging and branding options. Please contact us with your requirements.

Lead Time: Wholesale orders are typically processed within 3–5 business days, depending on order volume and customization.

Payment Terms: 50% deposit is required for custom orders; balance due before shipment. Standard wholesale orders require full payment at checkout.

For wholesale inquiries, email us at xiaoqingxuan1@sina.com with your desired products and quantities.